Free course · Procurement + scorecards
Supplier Relationship & Vendor Evaluation
Vendor onboarding, supplier scorecards, quality-delivery-price ratings, contract management, supplier development and risk mitigation.
What you must take away
- Rate every key vendor on quality, delivery, price and service.
- Onboard vendors with documents, compliance checks and a clean vendor master.
- Dual-source critical items to reduce risk.
- Use corrective action requests before replacing a supplier.
In the SAP process
- Check the vendor master (address, bank, purchasing data).
- Pull PO history and goods receipts for the quarter.
- Calculate on-time delivery % and rejection %.
- Share the scorecard and agree actions.
Case study
Turning around a late supplier
Setting. A packaging supplier for a manufacturing plant.
Problem. Frequent late deliveries caused line stoppages.
How it was investigated
- Compared PO dates with GR dates.
- Found late deliveries clustered at month-end.
- Met the supplier to review capacity.
What was changed
- Shared a monthly scorecard.
- Agreed a rolling 4-week forecast with the supplier.
Outcome. On-time delivery improved and line stoppages stopped.
Lesson: Measure, share and plan together before switching suppliers.
Illustrative composite of common shop-floor situations — no client names or confidential figures.
Practical template
Supplier scorecard
Rate vendor performance every month.
| Vendor | On-time % | Rejection % | Price variance % | Score |
|---|---|---|---|---|
| ABC Packaging | 92 | 1.5 | +2 | 84 |
How to use it
- Fill data from PO and GR history.
- Weight quality, delivery and price.
- Review scores with each vendor monthly.
Quick quiz — check your understanding
The quiz questions stay hidden until you have spent at least one minute reading this lesson — answer from what you learned, not from clues in the options.
60s